From the Unpaid tab, in the Membership module, you have the ability to suspend members. This can be done individually or in bulk. IMPORTANT: If a member pays the past due invoice, the membership will automatically be re-activated, provided there are no additional invoices that are past due beyond the window set under Setup > Membership Settings. See Link NRDS, MLS, Lockbox Status to Membership Status for further information.

1. Click Memberships in the left-hand navigation panel
2. Click the Unpaid tab

   

3. Filter the invoices as needed by clicking Show Only or Customized Results. By filtering, you are managing all those in the list that you wish to suspend
4. Click ADD LATE FEES/SUSPEND MEMBERS. Only those members displayed based on your filtering options will be eligible for suspension. 

   

5. Click the Suspend Memberships Related to Selected Invoices check box.
6. Click Apply Changes. All members that were included on the Unpaid tab, after filtering, will be suspended