You can manually deactivate an agent on the agent's Real Estate tab.

1. Select the agent's Real Estate tab.
2. Click the    in the NRDS Information section. NOTE: If you are NOT the POE for this agent, you are not authorized to change this information and the  will not be available.
3. Ensure that Sync With NRDS check-box is selected.
4. Select Inactive from the Status from the list.

   

5. Click Done.

With no further interaction on your part the status update will be sent to M1 within the next five minutes.