1. Remove the relationship between the Branch and its parent Agency:
   • On the Branch’s Profile tab click the orange x next to the parent agency in the Parent Organization section.

   

2. Add the Branch to a new agency:
   • On the Branch's Profile tab, click the   icon in the Parent Organization section.

See Manage Parent/Child Relationships for further instructions.

In this scenario, the Branch is becoming an Agency:

1. Remove the relationship between the Branch and its parent Agency:
   • On the Branch’s Profile tab click the orange x next to the parent agency in the Parent Organization section. The Branch status will be listed as Non-member in GrowthZone.

   

2. Add a membership designated as sync as member or sync as affiliate to the Branch, as described in Add a Membership to a Contact.

Once the membership has been added, the change will be recognized, and will be synced to AD.