You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Home > Billing > View Report of All Dropped/Non-Members With a Recurring Billing
View Report of All Dropped/Non-Members With a Recurring Billing
print icon

Verifying that dropped or non-members do not have a recurring billing schedule is crucial to ensuring that you are not mistakenly creating invoices.  We recommend that, before running your upcoming billing, you generate the Membership Report with the following filters:

  • Member Status: Dropped, Non-Member 
  • Scheduled Billing Amount Is Not Empty
  • Fields to Display: Contact Name; Scheduled Billing Amount (at a minimum)

A billing schedule assigned to a dropped or non-member is rare. Should you find results, you will need to reach out to our support team to assist in resolving the issue.

 

Feedback
1 out of 1 found this helpful

scroll to top icon