Mar 22, 2023
Verifying that dropped or non- members do not have a recurring billing schedule is crucial to ensuring that you are not mistakenly creating invoices. We recommend that, prior to running your upcoming billing, that you generate the Membership Report with the following filters:
Member Status: Dropped, Non-Member
Scheduled Billing Amount Is Not Empty
Fields to Display: Contact Name; Scheduled Billing Amount (at a minimum)
A billing scheduled assigned to a dropped or non-member is rare. Should you find results, you will need to reach out to our support team to assist in resolving the issue.