You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
Home > Getting Started > Set Up Access Levels and Credentials > Send Staff User Password Reset Instructions
Send Staff User Password Reset Instructions
print icon

You can send an email providing instructions to the user on how to reset their password on the Staff Users tab (Setup > Staff and Users Access > Staff Setup)

Click the ellipsis  in the Actions column and select Send Reset Email.

screenshot
Resetting a staff member's password
NOTE: If multiple staff members use the same e-mail address, each will receive the reset password email. Within the email a link in the email to each associated account is provided. For Example: If Betty and Sue both use the email address [email protected] but each have their own login name to the tenant. Betty asks for a password reset email and when it arrives she knows which reset link to select because it is identified with the login name that she is used to using.

 

Feedback
0 out of 0 found this helpful

scroll to top icon