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Reassign Staff
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If a staff person leaves or their contacts need to be assigned to another staff member, use the Reassign Staff option under Setup > Staff Users. All contacts associated to the current staff person will be reassigned to the new staff person you pick. NOTE: This does not currently change assignments on Projects or Sales Funnel opportunities; it only applies to the Assigned Staff field that displays on the contact’s profile.

 

  1. Click Setup Staff Users in the Staff and Users Access section. A list of all of your staff users will be displayed.
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  2. Click the arrow next to the Add button and select Reassign Staff.
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  3. In the Reassign Staff User Contacts window, select the following:
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    • Select the Current Staff Person. This is the staff member who is currently assigned to the contacts.
    • Select the New Staff Person. This is the staff member to whom you wish to assign the contacts.
    • Select the desired Relationship Type.
  4. Click Done. The system will reassign any contacts to the new staff person selected.
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