A member can remove Autopay via the Info Hub, but you can also remove it from the back office. Steps to Remove Autopay 1. Go to the Billing Setup tab of a contact's membership. Scroll down to Membership Scheduled Billing. Click into the membership with the payment profile. 2. Choose Disable . This will remov…
If a member has selected to enable AutoPay, they can manage their preferences by going to My Billing Info section and opening the Autopay & Billing tab. If AutoPay has been set up, they can click the "Manage AutoPay" button in the Membership Billing section. The Manage Autopay button on the Autopay & Billing tab …