You can track contacts certifications on the **Tracking** tab within the Certifications module. ![screenshot][1] By clicking the **Quick Filter **![][2] drop-down list, the **Tracking** tab may be filtered by the following criteria: * **In progress**: Contacts currently working towards a certification. The status…
![][1] **IMPORTANT**: The Metrics Module must be enabled in order to provide resource tracking. **[Contact the Engagement Team][2]** if further information is needed. Resources that are accessed in the Info Hub will be recorded so staff can view the following: * the most popular resource, * which contacts or or…